Terms of Service

When you hire a contractor through FastHands, you and the contractor enter a digital agreement that spells out the work, the price, and the timeline. That agreement is between the two of you.

FastHands provides the platform, the verification, and the protections around the job. We are not the contractor and we do not perform the work ourselves.

When you hire, your payment is held in escrow. The contractor receives nothing until they submit the work as complete, with photo proof.

Once they submit, you have 72 hours to either confirm the work or raise a dispute. Confirming releases the money. Raising a dispute freezes it while we review. If you do neither within 72 hours, the payment releases to the contractor automatically.

That last part matters, so we are stating it plainly: staying silent does not hold your money. If something is wrong, you must raise a dispute inside the 72-hour window.

FastHands is free for homeowners. Contractors pay a fee of at most 15% of the job total, charged only when a job is completed and paid — so a contractor keeps at least 85% of every completed job.

No monthly fees. No lead fees. No charge for jobs that do not happen.

If something goes wrong, raise a dispute within 72 hours of the contractor submitting the work. Do not simply stay silent — silence lets the 72-hour window expire and the funds release. Raising a dispute is what keeps your money in escrow.

We review the agreement, the chat history, and the photo proof to reach a fair outcome for both sides.

Do not use FastHands to post fake jobs, harass people, take payment off-platform to dodge our fee, or break the law. Contractors must hold the licenses their work legally requires.

We may suspend or remove accounts that abuse the platform or put others at risk.

We may update these terms as FastHands grows. If we make a meaningful change, we will let you know. Continuing to use FastHands means you accept the current version.