When and how you get paid

The money is in escrow before you start. When the agreement is signed, the homeowner funds the full agreed price — you are not chasing a customer who might not have it. You cannot be paid a deposit up front, and you also cannot be stiffed on a job that was funded.

The sequence

• Agreement signed. Homeowner funds escrow for the full agreed price.
• You do the work.
• You mark the job complete and submit photo proof. This is required — no photos, no release.
• The homeowner has 72 hours to confirm or flag a problem.
• They confirm, and the money releases. They say nothing for 72 hours, and it releases anyway. They flag a problem, and it holds while it is reviewed.

A silent customer does not cost you the payment. If they neither confirm nor dispute within 72 hours of your submission, the funds release to you automatically.

What you receive

The agreed price minus the FastHands fee, which is at most 15% — so you keep at least 85% of the job. The fee comes out at release, not up front, and only on work that completed and got paid. Details in what FastHands charges.

Photo proof is not bureaucracy

It is the thing that protects you in a dispute. If a customer flags a problem, the review looks at the agreement, the chat, and your photos. A contractor with clear before-and-after photos and a specific signed scope is in a strong position. One without them is arguing from memory.

If a customer disputes

The funds freeze while it is reviewed against the record. It is not a judgment on you, and it is not decided by who complains loudest — it is decided against what was agreed and what the photos show.